Shipping policy
Shipping Information
Processing & Shipping Time
We’re excited to get your order to you! Please allow 1–2 business days for processing and shipment. After processing, delivery will follow the standard estimated time frames.
Domestic Shipping (U.S.)
All U.S. orders are shipped via trusted carriers and typically arrive within 3–6 business days after processing. Once shipped, you will receive a tracking number via email.
International Shipping
Yes, we proudly ship worldwide! We offer reliable and trackable delivery options regardless of your location:
- UK Orders: Dispatched from London via Royal Mail.
- Canada Orders: Shipped from Toronto via Canada Post.
- Australia Orders: Sent from Melbourne via Australia Post.
- Other International: Shipped from the nearest fulfillment center using reputable international carriers.
Tracking Your Order
You’ll receive a shipping confirmation email with tracking details once your order leaves our facility. You can also monitor real-time updates through the Shop app.
Need Help?
If you have questions about your delivery, feel free to reach out to primeprometicssupport@gmail.com. Please include your order number for faster assistance.